Descripción del empleo
International Tech Company is looking for a Technical Project Manager (SAP).
The Cloud Infrastructure Operations organization is responsible for operations of the internal as well as customer-facing data centers and services like storage, compute, backup and network.
- Resource will provide, coordinate, and maintain several engagements for strategic consulting services among multiple workstreams.
- Additionally, resources will be required to maintain and coordinate project tasks, Jira upkeep, and entries.
- Attend Service Now tickets and make sure that they are all completed in a timely manner
- To understand the change management process and who they need to chase down for the ticket as well as have experience in Jira.
- Manage one or two other small projects
- Have experience with projects related to IT operations
- Have experience managing projects from definition to end
- Have experience interpreting data from Ticketing system reports
- Have experience presenting reports and analysis to up and across audience
- Advanced soft skills is a must